Health & Safety


Health Card Services - OHIP

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Ontario Service Ontario

 

 

ONTARIO HEALTH CARD REGISTRATION PROCESS 

Beginning April 21, 2008, delivery of the Ontario Health Insurance Plan (OHIP) health card registration services was transitioned to ServiceOntario, which is part of the Ministry of Government Services. 

While ServiceOntario now delivers health card registration services, the Ministry of Health and Long-Term Care continues to be responsible for the OHIP program and setting applicable OHIP legislation, policy and program requirements as well as medical claims processing. 

For information on the location of a ServiceOntario centre designated to provide health card services (OHIP) please call 1-800- 664-8988 or visit the ServiceOntario Service Location Finder website at: https://www.services.gov.on.ca/locations/allServices.do 

On the left hand side of the page choose “Health” and then under “Health Card Services” choose “Register your Return to Ontario”. You will now be prompted to enter your postal code to search for locations offering this service. Click on the “Details and Directions” link at your preferred location to view additional information. 
 

 

NEW IN 2014: 

Effective January 1, 2014 ServiceOntario added the Migrant Farm Worker Registration Form to our website. 

New registrants, renewals, and their employers can access the fill and print form at: 

http://www.forms.ssb.gov.on.ca 

Once in the Central Forms Repository, simply search “Migrant Farm Worker” and click on the link provided. 
 

 

WHAT SHOULD I DO IF THE WORKER HAS NEVER HAD A PHOTO HEALTH CARD? 

If your worker has never had a photo health card, take the worker to the nearest ServiceOntario centre designated to provide health card services (OHIP) as soon as possible after arriving in Ontario. Please bring: 

1. The completed Registration for Ontario Health Insurance Coverage form marked MFW - with their legal name as it appears on their Work Permit 

2. Passport and any other photo identification 

3. Work Permit - stating CCMX/SAWP in the EMPLOYER section 

4. The previous health number (if known) 

5. Full name & address of farm 

Please Note: If they do not have all their documents, they CANNOT be registered for a new photo Health Card. If a worker does not have his or her Work Permit, he or she should be told to contact his or her Liaison Officer.

 

Appointment 


In order to register new workers for health insurance coverage they must visit a ServiceOntario centre designated to provide health card services (OHIP) or the mobile Outreach site. There are two ways that a farm employer can book appointments for their workers: 
 

1. By calling the Appointment Booking Unit. 

To book an appointment for each worker, call the Appointment Booking Unit at 1-888-376-5197. These appointments will help ensure that minimal time is spent away from farm work. 

To book an appointment, call 1-888-376-5197 

• Select “English” or “French”, then 

• Select “Services for Individuals”, then 

• Select “Health Services, Accessibility, Identity and Certificates”, then 

• Select “Health card related inquiries”, then 

• Select “To apply or renew a health card”, then 

• Press “0” to speak to a ServiceOntario representative 

Be sure to advise the representative that you are calling about appointments for Migrant Farm Workers. The booking unit will assist you immediately in most cases. If they are unable to assist you they will direct you to the correct location. 
 

2. By emailing your appointment request to MFW.MOH@ontario.ca 

When emailing your appointment request employers must include the following information: 

• Employer’s first and last name 

• The name of employer’s business/farm (full address required) 

• Primary and secondary telephone numbers and best time to call 

• The number of workers needing a health card appointment 

• Employer’s preferred date, time, and location for appointments 

Please do not include more information in your email than as requested above (e.g. worker’s Social Insurance Number), and do not use this email account for general inquiries not related to appointment bookings.

 

Walk-In (ServiceOntario locations providing health card services (OHIP)) 

You may also bring the workers to a ServiceOntario centre designated to provide health card services (OHIP) to register for health insurance coverage. 

Please note: Since this is not by appointment, there may be a waiting time. 

For information on the location of a ServiceOntario office designated to provide health card services (OHIP) please call 1-800- 664-8988 or visit the ServiceOntario website at https://www.services.gov.on.ca/locations/allServices.do 

On the left hand side of the page choose “Health” and then under “Health Card Services” choose “Register your Return to Ontario”. You will now be prompted to enter your postal code to search for locations offering this service. Click on the “Details and Directions” link at your preferred location to view additional information. 
 

 

WHAT SHOULD I DO IF THE WORKER IS RETURNING, AND RECEIVED A PHOTO HEALTH CARD LAST YEAR OR IN A PREVIOUS YEAR? 

ServiceOntario will continue to update photos and signatures that are 5 years old or more in 2014. As in the 2013 season, there will be two registration procedures for returning workers applying for health insurance coverage in 2014: 

 

1. Workers who require an updated photo and signature (5 years old or more) must visit a ServiceOntario centre designated to provide health card services (OHIP) to register for health insurance coverage, so that a new photo and signature can be taken. 

A worker returning in 2014 requires an updated photo and signature if he or she obtained his or her last photo and signature in 2009 or earlier. Generally, this would have been the last time that a worker was taken to a ServiceOntario centre to register for health insurance coverage. Workers must bring: 

1.The completed Registration for Ontario Health Insurance form marked MFW - with their legal name as it appears on their Work Permit 

2. Passport and any other photo identification 

3. Work Permit - stating CCMX/SAWP in the EMPLOYER section 

4. The previous health number (if known) 

5. Full name & address of farm 

You may book an appointment for these workers using the procedures above or visit a ServiceOntario centre designated to provide health card services (OHIP). 

 

2. Workers who do not require an updated photo and signature (under 5 years old) are registered by mail through their Liaison Services or Consulate. 

The Liaison Service or Consulate of the worker’s country of origin must mail a worker’s documents to the ServiceOntario centre located in Hamilton for processing (e.g. completed Registration for Ontario Health Insurance Coverage application form and a copy of the Work Permit). 

If the worker is eligible, staff at the ServiceOntario centre in Hamilton will process the received application, and issue a photo health card by re-using the photo and signature on file. The new health card will be mailed to the worker at the farm address as indicated on his or her Registration for Ontario Health Insurance Coverage application form. 
 

 

HOW WILL I KNOW WHICH WORKERS NEED AN UPDATED PHOTO AND SIGNATURE? 

The health card photo and signature are valid for a period of 5 years, so workers who had their last photo and signature taken in 2009 or earlier need to have their photo and signature updated at a ServiceOntario centre designated to provide health card services (OHIP) in 2014. 

F.A.R.M.S. has provided the Liaison Services and the Mexican Consulate with a list of workers who require an updated photo and signature in 2014. 

This list can be used by the Liaison Services and the Mexican Consulate to assist in their determination whether an application needs to be mailed to the ServiceOntario centre located in Hamilton or if the worker needs to register in person at the nearest ServiceOntario centre designated to provide health card services (OHIP). 

If you are unsure whether a worker requires an updated photo and signature you should contact the Liaison Service or Consulate of the worker’s country of origin (contact information can be found within this Booklet). 
 

 

WHAT IF A WORKER SHOULD HAVE HAD AN UPDATED PHOTO AND SIGNATURE IN 2013 BUT DID NOT? 

If a worker did not have his or her photo and signature updated last year, then he or she will be required to visit a ServiceOntario centre designated to provide health card services (OHIP) or the mobile Outreach site to register for health insurance coverage in 2014. 

 

WHEN CAN A WORKER EXPECT TO RECEIVE HIS OR HER HEALTH CARD? 

A health card should normally be received in approximately 4-6 weeks after ServiceOntario has received a worker’s registration documents, or after he or she registers at a ServiceOntario centre designated to provide health card services (OHIP). If the worker has not received his or her card, you can contact the ServiceOntario Office located in Hamilton at 905-521-7825 to check the status of the health card. 
 

 

WHAT SHOULD I DO WITH THE CARD WHEN THE WORKER LEAVES? 

A worker’s health insurance coverage ends on the earliest of: 

- the expiry date of the Work Permit 

- the date of departure from Ontario 

- the termination of employment 

- the date reported absent without leave (AWOL) 

It is important that all health cards be returned to the ServiceOntario Office located in Hamilton as soon as possible. (See address below) 

The employer or Liaison Officer is asked to obtain the health card and return it to the ServiceOntario centre at the address listed below: 

Attention: ServiceOntario, Manager 

               Ministry of Government Services 

               ServiceOntario 

               119 King Street West, 4th floor 

               Hamilton ON L8P 4Y7 

If the health card is not received by the employer until after the worker has left, please return it to the above address with a note stating that the worker has returned home and the date he or she left Canada. 
 

WHAT SHOULD I DO IF THE WORKER NEEDS MEDICAL ATTENTION BUT HAS NOT YET RECEIVED THE PHOTO HEALTH CARD? 

•If the worker has not been registered for health insurance coverage and requires an insured medical service: 

If medical services are required and the health care provider cannot confirm the worker has health insurance coverage, the health care provider is entitled to ask for payment. 

Please note: Any payment made to the health care provider can be recovered, from that health care provider at a later date once the health insurance coverage is confirmed and the medical claim has been paid by OHIP. 

Workers should not be refused emergency health services. 

If the worker has not yet been registered for health insurance coverage, please contact the ServiceOntario Manager at the ServiceOntario Hamilton Office at 905-521-7825, who can provide assistance in this situation. 

Please note: If the worker has never been registered for health insurance coverage, they will need to visit a ServiceOntario centre designated to provide health card services (OHIP) with the appropriate documentation as soon as possible to complete the registration. 

• If the worker has been registered at a ServiceOntario centre site but the card has not been received yet: 

At the time of registration, the worker will be given a ‘Transaction Receipt’ as a confirmation document. This record identifies a component of their health number. This cannot be used as a substitute for a health card but provides information to the doctor or hospital to help them obtain confirmation about the worker’s health insurance coverage. 

If for any reason the worker does not have the Transaction Receipt, he or she can ask to sign a ‘Health Number Release’ form (available at doctor’s offices, clinics and hospitals) which allows ServiceOntario to release information to the health care provider, or he or she can ask that ServiceOntario be contacted to confirm health insurance coverage. 

If medical services are required and the health care provider cannot confirm the worker has health insurance coverage, the health care provider is entitled to ask for payment. 

Please note: Any payment made to the health care provider can be recovered, from that health care provider at a later date once the health insurance coverage is confirmed and the medical claim has been paid by OHIP. 

If there continues to be a problem and this occurs between 8:30 a.m. and 5:00 p.m. ServiceOntario will help whenever possible, please call the ServiceOntario INFOline at 1-866-532-3161 or at TTY for the hearing impaired 1-800-387-5559 
 

WHO SHOULD I CONTACT FOR MORE INFORMATION ON ServiceOntario OR MINISTRY OF HEALTH AND LONG-TERM CARE PROGRAMS? 

Please contact the ServiceOntario INFOline at 1-866-532-3161 or at TTY for the hearing impaired 1-800-387-5559.


WSIB

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Workplace Safety and Insurance Board (WSIB)

Information for employers

Commonwealth Caribbean and Mexican Seasonal Agricultural Workers

 

WSIB coverage of temporary foreign agricultural workers 

  • WSIB coverage begins when workers reach the agreed upon point of departure in their homeland, and remains in place until they return to their country 
  • While traveling in Ontario, these workers are covered when:
    • Going from an airport in Ontario to the employer’s premises 
    • Using a means of transportation authorized by the employer and following a direct and uninterrupted route to or from the employer’s premises 
  • In addition, these workers are covered while in employer-provided quarters during periods of leisure, meals, and while sleeping. 
  • Coverage does not extend to recreational or non-work related activities away from the employer’s premises. 

 

Reporting of Accidents 

For all work-related injuries or illnesses: 

  • The employer must complete and submit the Employer’s Report of Injury/Disease (Form 7) and provide a copy to the temporary foreign agricultural worker’s relevant liaison service or consulate. Our eForm 7 makes it quicker and easier to report an incident online at www.wsib.on.ca 
  • The worker must also file a claim for benefits and consent to the disclosure of functional abilities information by completing the Worker’s Report of Injury/Disease (Form 6). An online eForm 6 is also available at www.wsib.on.ca 

 

WSIB services avaiable to injured workers 

  • Once a temporary foreign worker’s illness or injury claim has been accepted by the WSIB, health care and loss of earnings benefits (if required) are the same as for Ontario workers. 
  • Health care and loss of earnings benefits will continue, if required, when a worker returns to his/ her homeland. 
  • We provide a wide range of services in many languages through interpretation and translation. 

 

WSIB contact information

Toll free: 1-800-387-0750 or (416) 344-1000

www.wsib.on.ca


Pest Management Information

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Personal Protective Equipment: 

An Important Message for Anyone Who works with Pesticides 

By: Health Canada’s Pest Management Regulatory Agency 


Wearing Personal Protective Equipment (PPE) is often required when handling commercial or restricted class products. PPE is any special clothing or equipment that is worn to minimize pesticide exposure and protect your health, for example, chemical resistant unlined glove and footwear, long-sleeved shirt and long pants, socks, or a respirator. Studies have shown that wearing chemical resistant gloves and footwear can significantly reduce exposure. 

Regular hand and face washing with soap and water is essential. It is a good practice to keep soap and water with you wherever you are working. 

Wear the required PPE and use any specialized equipment listed on the label for: 

• Mixing, loading, applying (for example, spraying), clean-up, and repair; 

• Handling a commodity that has been treated with pesticides, or equipment that was used to apply a pesticide; and 

• Re-entering an area that has been treated with pesticides. 


Restricted Entry Interval 

A restricted entry interval (sometimes referred to as REI) is the amount of time after a pesticide has been applied during which access to the treated area must be restricted. This time allows for the breakdown of pesticide residues to levels that do not pose risk to health. 


Pre Harvest Interval 

Pre-harvest interval (sometimes referred to as PHI) is the time between the last application of a pesticide and the crop harvest. It is important to follow pre-harvest intervals to prevent unsafe levels of pesticide residue on food crops. 

The complete brochure for the above information may also be found at http://www.hc-sc. gc.ca/cps-spc/pubs/pest/_fact-fiche/protective-equipment-protection/index-eng.php (translated versions in French, Chinese, Punjabi, Spanish and Vietnamese are also available on the website) 


For more information please contact: 

Pest Management Information Service 

Pest Management Regulatory Agency, Health Canada 

2720 Riverside Drive, Ottawa, Ontario 

K1A 0K9 

E-mail: pmra.infoserv@hc-sc.gc.ca 

Telephone: 613-736-3799 Toll-free: 1-800-267-6315 

Facsimile: 613-736-3798 Teletypewriter: 1-800-267-1245 (Health Canada)


Pesticide Safety Training Requirements of Agricultural Assistants

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Requirements for Assistants 

Assistants who handle Class 2 or 3 pesticides must: 

• be 16 years of age or older 

• have basic pesticide safety training recognized by the Ontario Ministry of the Environment before they handle or use Class 2 or 3 pesticides 

• re-train every 5 years. 

This applies to anyone who handles Class 2 or 3 pesticides under supervision of a Certified Farmer. 


Assistants to a Certified Farmer may: 

• mix, load or apply Class 2 or 3 pesticides. 


Restrictions of Duties 

There are some duties that only a Certified Farmer is allowed to do. 

Assistants to a Certified Farmer may not: 

• purchase pesticides 

• select or recommend the type of pesticide 

• select the rate of application 

• select the means of storage, or disposal of 

empty containers 

• calibrate equipment to apply the pesticides 

• transport or dispose of waste pesticides, or 

• use a Class 2 pesticide that produces a 

suspension in air in buildings. 


Training for Assistants 

There are two ways for Assistants to get the training they need. They can: 

  • attend the Grower Pesticide Safety Course (and not write the exam). The course fee is $105. 

                   or 

  • participate in an on-farm training session given by a qualified Assistant Instructor. 

To register for an Assistant Instructor Course, please: call 1-800-652-8573. These half day courses qualify you to train your Assistants on the farm. The course fee is $65. There is a $25 registration fee for each Assistant you train. 

A Certified Farmer may supervise up to 3 Assistants at any given time. 

As a Certified Farmer, you are responsible for all pesticide use and handling on your farm. This includes pesticide use and handling by any Assistants you may supervise. 


For more information, please contact: 

Ontario Pesticide Education Program 

University of Guelph Ridgetown Campus 

Ridgetown ON N0P 2C0 

Ph: 1-800-652-8573; Fax: 519-674-1589 

www.opep.ca 


Employment Standards Act

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For information in relation to agricultural workers and the Employment Standards Act,
PLEASE VISIT
the Employment Standards Information Centre
416-326-7160 or 1-800-531-5551
Or visit the website at http://www.labour.gov.on.ca/english/es/pubs/factsheets/fs_agri.php
for copies of the ESA, fact sheets pertaining to Agricultural Workers.

Strawberries